New Directions designs and delivers bespoke management training courses and workshops based on our own and others researched and practical models.

We work with you to identify needs and approaches that work, using media that are appropriate.

Case studies:
Silva Ltd (UK/Sweden) - Board level executive development in strategic thinking and leadership
* Highland Distillers (UK) - Developing strategic management and business planning skills for the management team.
* Ghana Forestry Department - Facilitating an executive development programme.
* BASF Pharmaceuticals (UK) - Top team strategic management skills development and executive coaching.

Some workshop examples:
"It made me look at the broader picture and ask questions I had never previously considered. It also opened my eyes to the wider impact strategic decisions can have" - Strategic Planning Manager, Clarks

NEW: Rapid and Inclusive Strategy Development - Leveraging whole systems thinking for rapid and effective change management
We offer an 5 day course on facilitating change through whole systems thinking and large group processes in Europe and Malaysia in association with Synergy Group Training. See the Public Courses page for dates.

New Approaches to Strategy Development is a two day course looking at strategic development from an alternative viewpoint, exploring strategies that yield success and motivate and stimulate employees and customers.

Organisations are constantly changing, driven by market pressures, cuts in public expenditure or the latest management trends. The three “D's” dominate — Downsizing, Delayering and Decentralising, and they seem to result in people being Disgruntled, Displaced and Dispossessed rather than Delighted, Decisive and Dynamic!
* How do you take your organisation into a future where people experience the positive “D's”?

Research demonstrates that pursuing an inclusive agenda that focuses on the needs of its customers, employees, suppliers and the wider community is one of the characteristics of outstanding long-term performance.
* How do you create real dialogue with the stakeholders that will generate that inclusive, successful strategy?
* How can you ensure meaningful strategy discussion and decision making with these diverse interests?

Planning in fast-paced environments requires continuous organisational learning, and the open sharing of knowledge. Strategies that yield success are those that motivate and stimulate employees and customers.
* How can you involve employees and customers in the creation of strategies?

These are the issues and questions facing directors, senior and middle managers, and executives who have an interest in, and an input to, the strategic direction of their organisation, whether that organisation is private or public sector, multi-national or SME, a whole business or a single team.

Workshop Content
The workshop addresses these questions and investigates why most strategies fail. It looks at the new agenda for organisations: Stakeholders, inclusivity, knowledge management, organisation learning, scenario thinking, rapid and continuous change

Investigate methods for influencing and creating your own future, enter into dialogue to appreciating what works; and explore processes for creating commitment and conducting strategic planning in large groups (Future Search Conferences, Open Space Conferences, Real Time Strategic Change) through participation and case studies.

This workshop lends itself to in-house application where the management team responsible for strategic planning can work together through the medium of the workshop to investigate and develop methodologies for its own strategy development. In all cases of in-house application, courses are tailored to meet the needs of the organisation

The workshop will give you the opportunity understand, and experience, techniques that allow you to:
* create visions and strategies that people can believe
* find common ground in the conflicting interests of the organisation stakeholders
* create productive workplaces
* run events involving the simultaneous participation of large numbers of people
* generate energy and commitment

Course Objectives
Upon completion of this course participants will be able to:
  • Identify the situations where conflict can occur, the causes of conflict and the way conflict can escalate
  • Explore constructive ways of achieving resolution through more productive conversations
  • Recognise their own personal responses and behaviour in conflict situations and difficult conversations
  • Analyse difficult situations and use reframing, advocacy and inquiry to deliver more productive business conversations
  • Implement their learning in real life situations

Course Duration
1 day

Workshop Content
Listening to What Is Inside Our Heads: recognising the impact of our own private thinking has on the outcome of a conversation
  • Left hand column exercise, mapping a real life difficult conversation
  • The typical ways of thinking when we find ourselves in a difficult conversation
  • How our thinking influences our actions

The Anatomy of a Difficult Conversation: identifying the defensive routines that cause ‘trigger reactions’ that get in the way of effective conversation
  • Exercise: Try being curious about another’s point of view when you find it disagreeable.
  • The Nature of Disagreement
  • Differences occur all the time – what’s the problem
    • The conditions of threat or embarrassment lurking behind differences
    • The defensive reasoning of “I am right, you are wrong.”
    • What disagreement looks like in action
    • Arguing at the level of abstraction and vagueness.
    • Point – Counterpoint arguments
    • The pitfalls of politeness
  • Predicted results when disagreements go unresolved
  • Exercise: Fix It Now or Fix It Later
    • A video demonstration of a difficult conversation
    • Diagnosis: What went wrong?

How to have Productive Business Conversations: reframing situations to ensure more effective results. The skills of advocacy and inquiry
  • Demonstration of a productive conversation from video: Fix It Now or Fix It Later
    • Diagnosis: What went right?
    • How did they do it?
  • Thinking Differently
    • Can’t solve the problem with the same consciousness that created the problem in the first place
    • Mental Shifts for thinking productively
    • Reframing situations
  • Acting Differently to produce better results
    • The value of a good question
    • Stating your point of view clearly, precisely and concretely
    • Practicing skills of advocacy and inquiry

Real Time Dialogue – Modelling the Skills
  • Using real life situations to plan and rehearse reframing, advocacy and inquiry to get a productive conversation

You usually join a team because of your function and your technical expertise. In your functional role you contribute to WHAT the team does. But you also contribute to HOW the team works.

We work with you, and your team, to help identify your preferred way of working and to form effective teams that are unified, productive, efficient, and fun.

We focus on the current issues facing your team, linking real business goals to behaviour.

We also use a number of inspirational outdoor environments (such as
“Fingal of Caledonia” a 12 berth barge on the Caledonian Canal in the Highlands of Scotland) using the outdoor as a problem solving medium.

Duration 1-3 days